These terms cover using the Dasti app to order food, or to sell food as a restaurant on Dasti.
Your account
Give a correct name, mobile number and address so your food reaches you. Keep your phone and sign-in safe. You can delete your account at any time from inside the app.
Ordering
- Restaurants set their own menus and prices. The total you see before placing an order is what you pay: food plus the delivery fee shown. There is no service fee.
- You pay the rider in cash when the food arrives.
- You can cancel an order until the restaurant accepts it. After that, the restaurant is already cooking.
- A restaurant can turn an order down, for example if it is too busy or a dish has run out. You are told straight away and pay nothing.
- Delivery times are estimates.
Restaurants on Dasti
- Restaurants apply to join and go live only after Dasti approves them.
- Restaurants are responsible for their food, its safety and hygiene, and for keeping their menu, prices and opening status correct in the app.
- Restaurant fees are flat amounts agreed with Dasti. Dasti does not take a percentage of a restaurant's sales.
Fair use
Don't place fake orders, misuse riders' or restaurants' numbers, or try to break the app. We may close accounts that do.
Responsibility
Dasti connects you with restaurants and riders. We work to keep the app running, but it may sometimes be unavailable. To the extent the law allows, Dasti is not responsible for losses beyond the value of the order involved.
Law
These terms follow the laws of Pakistan.
Draft for review before the app is submitted to the App Store and Google Play.